Project Agreement

This Project Agreement (“Agreement”) is made between CoreSocietal Analytics (“Business”), and [Client’s Name / Company] (“Client”).
Together, referred to as “the Parties.” The official representatives, duly authorized in writing by their respective organizations, are recognized as acting on behalf of the Parties.

1. Purpose
This Agreement sets out the mutual understanding between the Parties for the provision of data analytics services, either on their own or in combination with AI tool development, by the Company to the Client.

2. Scope of Services
Details of the services agreed upon by both Parties will be set out in Appendix A (Scope of Services and Timeline).
Any additional work outside the agreed scope will require written approval and may result in additional costs.

3. Pricing
The total project price, together with detailed breakdowns, will be clearly set out in Appendix B (Pricing and Payment Terms) in accordance with the package chosen by the Client.

4. Payment Terms
Details of payment stages and timelines will be explained in Appendix B (Pricing and Payment Terms).
Each stage must be paid in full before the Business proceeds to the next stage.
Payment is to be made within a day after the invoice is issued out.
Late payments may result in suspension of services until cleared.

5. Specific Mutual Responsibilities

The Business agrees to:
Deliver services to the best of its ability.
Maintain transparency in process, pricing, and deliverables.

The Client agrees to:
Provide accurate, timely, and complete information required for the project.
Make payments on time as agreed in Appendix B.

6. No Guarantee of Results
While the Business provides services to the best of its ability, outcomes cannot be guaranteed as they depend on external factors beyond the Company’s control.

7. Confidentiality
Both Parties agree to keep project details confidential unless agreed otherwise in writing.

8. Termination
Either Party may terminate this Agreement by providing five working days’ written notice if the other Party fails to fulfill its obligations prior to the commencement of the next stage.
No refunds shall be issued for work that has already been completed.

9. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of Malaysia.

10. Entire Agreement
This Agreement, together with the following documents, forms the full understanding between the Parties:
Appendix A – Scope of Services
Appendix B – Pricing and Payment Terms
Terms and Conditions (as published on the Business website at the date of signing)
Privacy Policy (as published on the Business website at the date of signing)
Frequently Asked Questions (FAQ) (as published on the Business website at the date of signing)
Any additional written agreements signed by both Parties.

11. Communication
Both Parties agree to maintain clear, timely, and respectful communication throughout the project. Both parties are not obliged to respond to communication outside of working hours, weekends, or public holidays, unless otherwise agreed.
The primary communication channels will be:
Email: [Business' and client's Email Address]
Official messaging platform (if applicable)
Scheduled meetings or calls agreed in advance

12. Professional Conduct and Good Manners
Both Parties agree to conduct themselves with professionalism, courtesy, and respect at all times.
The Business reserves the right to discontinue communication or suspend services if subjected to harassment, abuse, or unprofessional behavior.
Any breakdown in professional conduct may be grounds for project termination.

13. Amendments
Any amendments, additions, or changes to this Agreement (including its Appendices) must be made in writing and signed by both Parties.
Verbal agreements or informal communications (e.g., emails, messages) will not override this Agreement unless formally documented and signed.


Signatures

For CoreSocietal Analytics
Representative's name: ______________________
Business:______________________
Date: ______________________

For Client
Representative's name: ______________________
Company: __________________
Date: ______________________